Celebrates Social Work Month 2020!

About This NYSED Social Work Board Approved Training (4- CEUs)

Challenges In Telephonic Care Management explores ways to mitigate barriers to health care delivery within the context of the following areas: health literacy, medical interpretation, patient resistance and navigating difficult conversations. Practitioners will be able to consider problem-solving approaches to enhancing communication and healthcare optimization.

About The Instructor

Trélan Nicole Holder, MS, LCSW is a skilled psychotherapist with extensive years of counseling experience in mental health and human services. Trélan attained her Bachelor of Science Degree in Psychology from Clark University, her Master of Science Degree in Social Work from Columbia University, and a Certificate in Bioethics and Medical Humanities from Albert Einstein College of Medicine and Cardozo Law School. Additionally, her clinical pursuits include: postgraduate psychodynamic psychotherapy training at the NYU Institute for Psycho-analytic Education. Trélan is an Adjunct Lecturer at Columbia University School of Social Work and the Silberman School of Social Work at Hunter College.

Prerequisites

This workshop is open to Licensed Professionals

Continuing Education Units (CEU) Information

4 continuing education hours are available